We process each order with care. Every piece is created to feel intentional, and we want it to arrive to you that way.
Orders are typically processed within 5–7 business days after purchase. Once your order ships, you’ll receive a confirmation email with tracking information. Please allow up to 24 hours for tracking updates to appear.
If your package is delayed or marked as delivered but you can’t find it, we recommend reaching out to the shipping carrier first. They usually have the most accurate and up-to-date information.
If you still need help, feel free to reach out to us at info@useyourwordsproject.com. with your name and order number. We’re here to help.
Shipping
Returns
We understand that sometimes something doesn’t feel right. That’s okay.
Items can be returned within 14 days of delivery if they are unworn, unwashed, and in their original condition, with tags attached.
If your return is approved within that window, you’ll receive a refund to your original payment method.
To start a return, please email info@useyourwordsproject.com with your name and order number. We’ll guide you through the next steps from there.
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